Fees Policy for Vendors only

 

Vendor may be required to pay the following types of fees.

Account Fees

There is an account fee of $10 to join RednWhite. This is a one-time fee which will be charged once Vendor registration is complete.
Use support@rednwhite.ca for E-transfer.

Transaction Fees

When you make a sale through rednwhite.ca, you will be charged 10% transaction fee. RednWhite will automatically deduct transaction fees owed from your completed transactions. There will be a statement available in your Vendor portal at the beginning of each month and will provide all detailed transactions from the preceding month.

 

Taxes

Product prices posted by vendors should have applicable taxes included in the final sales price. RednWhite will be responsible to remit sales proceeds which includes taxes to vendors with the payouts on a decided date.

Shipping

Costs

Vendors will have the option to add the shipping costs in the vendor portal. Any shipping charges collected by RednWhite will be sent to the Vendor with the payout. Vendor will be fully responsible for fulfilling returns and exchanges after the initial sale.

Policy

Vendors are responsible for dispatching their sold items to buyers. If you’re using a delivery service, please keep in mind that you are ultimately responsible for making sure that your buyers receive their orders.

Dispatch your sold items promptly after they are sold. Prompt delivery means that you dispatch each item within 30 days of purchase, unless you specify otherwise in your listing.

Mark the item as dispatched when you dispatch it. Remember that you may only mark an order as dispatched after you have actually dispatched it. When you mark an order as dispatched, the buyer will receive a notification.

By entering tracking information or delivery confirmation on Vendor portal, you’re giving us permission to collect and share this data received from your chosen delivery carrier with the buyer.

In the unlikely event an order does not arrive, be prepared to provide valid proof of dispatch. Valid proof of dispatch must show that the item was actually dispatched and that it was sent to the address provided on RednWhite. If a buyer does not receive their order, they may report a problem and it will be investigated by RednWhite.

Re-seller Policy
RednWhite denies the right to re-sell offers. Any attempt or action to resell any of RednWhite’s offers, services or IP will result in immediate termination of membership.